How do client reviews my work?

The day after of an event, the host and his guests will receive an email asking them to review and comment the service. Reviews are public and are composed of a 5-stars rating and a written comment. We moderate opinions but remain impartial in the case of a negative opinion, we will not delete it. However, we can help you to offer compensation to the customer or even another benefit at a reduced price, to have them change their opinion!